Medical Receptionist

Orthopaedic Specialty Group•Fairfield, CT

57d

About The Position

Orthopaedic Specialty Group, P.C., currently has an opening for a Receptionist. Responsibilities include, but are not limited to: Greet and discharge patients/visitors in a prompt, courteous, and helpful manner Assist patients with Clearwave check-in process Upon check-in, verify demographics, insurance eligibility, referrals and authorizations Obtain referrals/authorizations, if necessary Collect co-pays and outstanding balances from patients Provide patients with appropriate new patient paperwork Register patients, if necessary Schedule appointments, including but not limited to follow-ups and consults Responsible for cashing out and balancing nightly Schedule flexibility required, as employee many need to open or close an office, and/or change locations Perform daily chart checks for future visits to include insurance verification, referrals and authorizations Scan/import clinical forms daily Answer phones, transfer and/or direct calls during busy times Responsible for distribution of medical records, x-rays, prescriptions, and medications to patients as authorized by other departments, left at the front desk for patient pick-up Ensure release form has been completed and payments received, when applicable Distribute FMLA/Disability/Medical Record Release paperwork, when requested by patient. Collect authorization, payment and update log. Act as liaison between patient and other staff, including medical assistants, physicians, physician assistants, administrative assistants, etc. Keep waiting room neat and presentable at all times Maintain excellent communication with medical assistants and patients regarding wait times or physician delays Maintain patient confidentiality OSG offers a pleasant professional work environment, competitive wages, and comprehensive benefits, including generous paid time off. Orthopaedic Specialty Group, P.C., is an Equal Opportunity Employer.

Requirements

Minimum of a high school diploma or GED.
Candidates will be courteous, articulate, and reliable; must be able to multi-task in a busy, professional, fast-moving environment while maintaining excellent customer service.

Nice To Haves

Secondary training in business school or college preferred.
1 Year of experience in a medical office as a receptionist/appointment scheduler a plus.

Responsibilities

Greet and discharge patients/visitors in a prompt, courteous, and helpful manner
Assist patients with Clearwave check-in process
Upon check-in, verify demographics, insurance eligibility, referrals and authorizations
Obtain referrals/authorizations, if necessary
Collect co-pays and outstanding balances from patients
Provide patients with appropriate new patient paperwork
Register patients, if necessary
Schedule appointments, including but not limited to follow-ups and consults
Responsible for cashing out and balancing nightly
Schedule flexibility required, as employee many need to open or close an office, and/or change locations
Perform daily chart checks for future visits to include insurance verification, referrals and authorizations
Scan/import clinical forms daily
Answer phones, transfer and/or direct calls during busy times
Responsible for distribution of medical records, x-rays, prescriptions, and medications to patients as authorized by other departments, left at the front desk for patient pick-up
Ensure release form has been completed and payments received, when applicable
Distribute FMLA/Disability/Medical Record Release paperwork, when requested by patient. Collect authorization, payment and update log.
Act as liaison between patient and other staff, including medical assistants, physicians, physician assistants, administrative assistants, etc.
Keep waiting room neat and presentable at all times
Maintain excellent communication with medical assistants and patients regarding wait times or physician delays
Maintain patient confidentiality