Medical Receptionist (Dermatology clinic) - Largo, FL

Anne Arundel Dermatology • Largo, FL

7h • Onsite

About The Position

Anne Arundel Dermatology is hiring a Medical Receptionist to join our dermatology practice, Academic Alliance in Dermatology , in Largo, Florida . This position supports a busy outpatient dermatology clinic and is ideal for candidates with experience in a medical office, healthcare front desk, or dermatology setting. This is a patient-facing role focused on phones, appointment scheduling, and referral coordination . We are seeking a professional, bright, and customer-focused individual with strong communication skills to support our busy outpatient dermatology clinic. This role plays a key part in shaping the patient experience through clear, friendly, and efficient phone-based interactions. You will be responsible for managing inbound calls, scheduling appointments, and coordinating referrals while supporting smooth daily clinic operations.

Requirements

• High school diploma or GED required
• 1-3 years of recent experience as a Medical Receptionist or front desk professional in a clinical or surgical setting preferred
• Strong customer service and verbal/written communication skills
• Knowledge of HIPAA privacy and confidentiality standards
• Ability to multitask and prioritize in a fast-paced clinical environment
• Excellent organizational and time management skills
• Detail-oriented with strong follow-through
• Comfortable managing a multi-line phone system and high call volume
• Proficient with standard office equipment (computer, fax, copier, scanner)
• Intermediate computer skills, including experience working in an EMR/EHR system
• Fluent in English
• Ability to accurately sort, file, and maintain records alphabetically and numerically
• Ability to travel to and provide coverage at other local offices as needed
• Sitting, some standing, stooping and reaching
• Manual dexterity sufficient to operate a keyboard
• Correctable vision to 20/20 and hearing with in a normal range for telephone contacts
• Lifting and carrying up to 30 pounds

Nice To Haves

• Prior experience in dermatology strongly preferred

Responsibilities

• Serve as a primary point of contact for patients via phone, providing a professional and welcoming experience
• Answer and triage incoming calls, schedule new and existing patient appointments, and coordinate referrals
• Take accurate, concise phone messages and route them appropriately to clinical or administrative staff
• Enter and maintain complete and accurate patient demographics, appointment details, and referral information
• Review patient charts to ensure required documentation is received, completed, and properly filed
• Communicate clearly with patients regarding appointment details, next steps, and referral status
• Monitor call volume and patient needs to support efficient clinic flow and timely follow-up
• Distribute incoming faxes, reports, and correspondence to patient records in a timely manner
• Ensure all phone messages, faxes, and internal communications are addressed promptly and accurately
• Collaborate with clinical and administrative teams to support daily operations as needed
• Treat all patients with professionalism, empathy, and respect at all times
• Perform additional administrative duties as assigned by management

Benefits

• Medical, Dental & Vision insurance – effective 1 st of the month after date of start
• Short-term and long-term disability, Voluntary life (employee, spouse, and child), Critical Illness, and Hospital Indemnity – Effective the 1 st of the month following date of hire
• Company provided Basic Life/AD&D insurance
• Paid time off
• Paid holidays
• Retirement Savings account
• Employee discount on cosmetic services and products

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 51-100 employees