Medical Receptionist

Capital RadiologyWashington, DC
Onsite

About The Position

Excellent opportunity for a customer service superstar to join our small supportive team as a Medical Receptionist in our fast-paced clinic located in Claremont. in a Full-Time capacity. As a medical receptionist you will be responsible for Managing all phone enquiries in a timely, professional and confidential manner Front of house reception / greeting patients upon arrival Schedule appointments for patients and referrers Issue patient invoices/receipts and process Medicare rebates as required Enter and update patient registration details Ensure the reception and waiting area is clean and presentable at all times This is an outstanding opportunity for those who are eager to learn, driven, resilient and empathetic, whilst also possessing a strong customer service background.

Requirements

  • Strong customer service and patient focus skills
  • Eagerness to learn
  • Excellent time management and organisational skills
  • High level of attention to detail and confidentiality
  • Ability to work autonomously, as well as part of a team
  • Experience in a Radiology background, as well as exposure to Medicare services will be highly regarded

Responsibilities

  • Managing all phone enquiries in a timely, professional and confidential manner
  • Front of house reception / greeting patients upon arrival
  • Schedule appointments for patients and referrers
  • Issue patient invoices/receipts and process Medicare rebates as required
  • Enter and update patient registration details
  • Ensure the reception and waiting area is clean and presentable at all times

Benefits

  • A dynamic team environment
  • Attractive remuneration and benefits
  • Paid Parental Leave
  • Potential for growth
  • Commitment to professional development and education
  • Flexible and supportive working arrangements
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