Medical Receptionist

Wellward•Lexington, KY

66d•$15 - $17•Onsite

About The Position

Wellward Regenerative Medicine is seeking the perfect professional for our Medical Receptionist position! Wellward Medical is a Lexington, KY based Integrative Health Clinic which offers Orthopedic and Sports Medicine, Pain, Mental Health, Functional & Lifestyle Medicine. We focus on methods ranging from non-surgical orthopedics and sports medicine practices to medically supervised weight loss programs, with additional services extending into Anti-Aging and Sexual Health.

Requirements

Exceptional Customer Service and Interpersonal Skills
General knowledge of insurance coverage of benefits
Ability to multi-task and work in a fast paced work environment
Flexibility
Telephone Etiquette
Time management
Organization
Attention to detail
Scheduling
Word processing
Professionalism
Quality focus

Responsibilities

Serve our patients with kindness, compassion, competency and passion
Welcome patients and visitors to our beautiful office or on the phone
Optimize patient and clinician time by scheduling appointments in person or by telephone
Minimize wait times by anticipating the next patient coming through the door and identifying potential scheduling errors
Collect and enter patient demographic and insurance information
Verify active insurance coverage
Collect copays, co-insurance and outstanding balances when patients arrive for an appointment
Point of service sales of supplements and other products we offer in-office
Protect our patients’ rights by maintaining HIPAA Compliance of medical, personal, and financial information (training provided!)
Contribute to team effort by accomplishing related results as needed