Medical Receptionist, Bilingual

JEWISH FAMILY SERVICE OF DALLAS INCORPORATED•Dallas, TX

5d•Onsite

About The Position

The Medical Receptionist is responsible for assisting providers of care in the family practice clinic. This position ensures quality service and delivery of care to patients and maintains the service delivery environment. This environment will be clean, well maintained, and the patients are treated with excellence in customer service. This position supports, promotes and furthers our goal of providing the highest standards of culturally relevant and sensitive professional service consistent with our mission.

Requirements

Completed Medical Assistant program from an accredited school
2 years of experience working as a CMA and/or Medical Receptionist
Intermediate skills in Microsoft Office suite of products
Bilingual in Spanish and English required

Responsibilities

Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts
Collects client payment and records into practice management system
Ensures that customer calls are answered promptly and courteously and routed appropriately
Protects patient’s rights by maintaining confidentiality of medical, personal, and financial information
Processes patient document filing and retention of records
Ensures reception and waiting areas are kept clean and de-cluttered
Performs billing activities as per policy
Processes patient referrals, as directed by providers
Responds to patient questions and routes to appropriate resource
Coordinates and processes medical records requests.