Medical Receptionist - Brick Township, NJ

NavitsPartnersBrick Township, NJ
1d$21 - $21

About The Position

"Navitas Healthcare, LLC" is seeking a professional and detail-oriented Medical Receptionist to provide front-desk and clerical support in a busy medical office setting. This patient-facing role is essential to ensuring smooth daily operations, accurate administrative processes, and a positive patient experience across multiple clinic locations.

Requirements

  • Minimum of 1 year of experience in a medical receptionist or healthcare clerical role
  • Strong organizational, multitasking, and time-management skills
  • Excellent verbal and written communication skills
  • Professional phone etiquette and customer service skills
  • Ability to work efficiently in a fast-paced environment with attention to detail
  • Willingness to travel to multiple locations within a 30-minute radius
  • High School Diploma or equivalent (required)

Nice To Haves

  • Prior experience in a medical office setting
  • Experience using Epic or similar EMR systems
  • CPR Certification

Responsibilities

  • Answer and route phone calls promptly and professionally in compliance with HIPAA guidelines
  • Greet patients and visitors, creating a welcoming and courteous environment
  • Assist patients with check-in and check-out processes
  • Verify insurance eligibility, referrals, and patient demographic information
  • Collect copayments and outstanding balances; post charges and payments
  • Support billing, collections, and daily cash reconciliation
  • Prepare bank deposits and process credit card batches as required
  • Assemble, maintain, and update patient records and filing systems
  • Enter and update patient information in the electronic medical record (EMR) system
  • Monitor office supplies and coordinate reorders as needed
  • Provide coverage across clinic locations within a 30-minute travel radius
  • Address patient concerns and escalate issues to management when appropriate
  • Perform additional administrative duties as assigned
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