Medical Receptionist

Premier Medical Resources•Bellaire, TX

8d•Onsite

About The Position

Townsen Physician Group is looking for a full-time Medical Receptionist to join our team in Bellaire, TX! SUMMARY: The Medical Receptionist is responsible for assisting patients, doctors, office employees, and visitors. The Medical Receptionist helps the clinic run smoothly by scheduling appointments, greeting patients, answering phones, maintaining accounts and medical records, and other tasks as needed. Whether in person or over the phone, the Medical Receptionist is typically the first faces or voice patients will see or hear. ESSENTIAL FUNCTIONS: Clinical Receptionist Assist with management of daily clinic operations including ensuring the clinic is open and closed in a timely manner Greet patients as they arrive to facility and provide them with appropriate information Assist patients in completing all necessary forms and documentation Ensure completeness and accuracy of patients’ forms and logs including all demographics in EMR system Update patients’ information in EMR system and all related records Keep patient appointment on schedule by notifying provider of patients’ arrival Answer telephone, route calls when appropriate, and answer inquires Maintains patient accounts by obtaining, recording, and updating personal and financial information Call patients to remind them of appointments Schedule and reschedule patients’ appointments Coordinate mail flow in and out of the office Ensure reception area is well maintained, neat and clean, including magazines

Requirements

Strong computer knowledge including proficiency with MS Outlook, Word, and Excel
Strong attention to detail
Exceptional customer service and phone etiquette
Excellent verbal and written communication skills
Broad knowledge of the content, intent, and application of HIPAA, federal and state regulations
Knowledge with in and out of network insurances, insurance verification, patient responsibility, and process for prior authorization
Ability to travel between facilities if necessary
High School Diploma or GED
Valid Texas Driver’s License

Responsibilities

Assist with management of daily clinic operations including ensuring the clinic is open and closed in a timely manner
Greet patients as they arrive to facility and provide them with appropriate information
Assist patients in completing all necessary forms and documentation
Ensure completeness and accuracy of patients’ forms and logs including all demographics in EMR system
Update patients’ information in EMR system and all related records
Keep patient appointment on schedule by notifying provider of patients’ arrival
Answer telephone, route calls when appropriate, and answer inquires
Maintains patient accounts by obtaining, recording, and updating personal and financial information
Call patients to remind them of appointments
Schedule and reschedule patients’ appointments
Coordinate mail flow in and out of the office
Ensure reception area is well maintained, neat and clean, including magazines