Medical Receptionist - CPOD Unit FT Night Shift 18:45 - 07:15

Vanderbilt University Medical Center•Nashville, TN

2d•Onsite

About The Position

Discover Vanderbilt University Medical Center: Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health is committed to an environment where everyone has the chance to thrive and where your uniqueness is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research. Organization: C-Pod ED 30 Job Summary: Supports delivery of patient care by providing clerical and receptionist services to patients, families, visitors, staff, physicians, departments that support patient care, and all other customers of a Patient Care Unit with regular guidance. Facilitates efficient workflow, supports appropriate use of technology, and fosters effective communication. . All Candidates must attach an up-to-date resume to their application. Why Vanderbilt? Located in the heart of Nashville, Tennessee, Vanderbilt University Medical Center (VUMC) is more than a workplace—it’s a community driven by a shared mission: to advance health and wellness through world-class patient care, education, and research. Here, you’ll find: Purpose: Every role contributes to something bigger than yourself. Growth: Your expertise will be valued, your knowledge expanded, and your abilities challenged. Belonging: We celebrate individuality and create an environment where everyone can thrive. If you’re passionate about making a difference and want to be part of a team that never settles for “good enough,” Vanderbilt is the place for you. About the Department: The environment in the C-POD Adult Emergency Stepdown Unit is friendly, focused on teamwork, and flexible to accommodate our patients’ needs. We care for adult patients 18 or older who are being treated for a variety of medical diagnoses. Our unit is unique because we have a blended emergency department and inpatient stepdown care delivery model. Our patient population encompasses a variety of diagnoses and levels of care. Your Schedule: Full-Time Night Shift - 6:45 pm - 7:15 am (three 12-hour shifts/week) Shifts rotate throughout the week Note: Set schedules are not available. Schedules are determined by unit clinical staffing needs. All Employees (Night shift & PRN included) are required to attend hospital orientation during regular daytime hours during the first week of employment. What You Need to Qualify: Why You’ll Love Working Here Be part of a nationally recognized medical center. Work alongside passionate professionals who care deeply about patients and each other. Opportunities for growth and advancement within a supportive environment. Ready to Apply? Current Vanderbilt employees: Apply via the internal job board in Workday. Search for “internal jobs”, enter your work information manually and upload your resume. All Candidates: Upload a current resume in Word or PDF format, including start and end dates (month & year) for all relevant positions. PEOPLE ARE AT THE HEART OF ALL WE DO. Our vision: The world leader in advancing personalized health. Our mission: personalizing the patient experience through our caring spirit and distinctive capabilities. Making Health Care Personal. We’re looking for like-minded individuals driven to make a difference. We invite you to explore careers at Vanderbilt University Medical Center. At VUMC, we place a priority on designing with and for our patients and families. We value collaboration, embrace continuous learning and discovery, and seek to be a place where everyone has the chance to thrive. We’re the largest private employer in Middle Tennessee, with a growing team and expanding footprint in towns and communities across the region. We employ more than 28,000 people who work in inpatient and outpatient clinical care, research, and graduate medical education as well as critical supporting roles in administration, information technology and informatics, finance, legal and community affairs, communications and marketing, development, facilities, and many more. Our growing health system has more than 1,700 licensed hospital beds at: Vanderbilt University Hospital Monroe Carell Jr. Children’s Hospital at Vanderbilt Vanderbilt Psychiatric Hospital Vanderbilt Stallworth Rehabilitation Hospital Vanderbilt Wilson County Hospital Vanderbilt Bedford Hospital Vanderbilt Tullahoma-Harton Hospital It’s also home to hundreds of outpatient clinic and surgical locations throughout the region. We serve our community with many unique and specialized services including the Level 1 Trauma Center, a highly experienced Transplant Center that does the most heart transplants in the world, a National Cancer Institute-designated Comprehensive Cancer Center, Lung Institute, Burn Center and many more. World-leading academic departments and centers make scientific discoveries, advance clinical care and train the next generation of health care professionals. Our robust research enterprise consistently ranks among the highest in the country as measured by peer-reviewed grant funding from the National Institutes of Health. We’re honored to be consistently considered among the nation’s best hospitals, including being nationally ranked in multiple medical specialties for treating the most complex conditions in adults and children by US News and World Report. Monroe Carell Jr. Children’s Hospital at Vanderbilt ranked as the No. 1 children’s hospital in the southeast in 2024. We support each other and encourage excellence among all who are part of our workforce. High-achieving employees stay at VUMC for professional growth, appreciation of benefits, and a sense of community and purpose. Join us in Making Health Care Personal.

Requirements

High School Diploma or GED
Relevant Work Experience Experience Level: Less than 1 year

Nice To Haves

One year of previous experience in a hospital setting
Flexible availability
Professionalism and reliability
Excellent communication and teamwork skills
High emotional intelligence

Responsibilities

Processes orders according to guidelines, follows computer downtime procedures.
Enters and updates information in computer system to assure current information and retrieves data accurately.
Maintains unit log according to guidelines, makes follow up appointments, and performs discharge related clerical tasks.
Responds to patient call system and patient requests providing clear, current information to families, visitors and staff.
Uses telephone, patient call system, beeper/paging system, fax/copy machine, scanning, unit specific monitoring devices, pneumatic tube system and to facilitate flow of communication, equipment and supplies.
Orders, maintains and uses supplies in a cost effective manner.
The responsibilities listed are a general overview of the position and additional duties may be assigned.