Medical Receptionist (GMG)
About The Position
GENESIS HEALTHCARE SYSTEM In order to fill our Mission of serving our community by helping each person achieve optimal health and well-being by providing compassionate, exceptional, and affordable healthcare services, all employees of Genesis HealthCare System must be committed to living the Genesis Mission and Genesis values of Compassion, Excellence, Integrity, Team, and Innovation. All employees must regard themselves as an ‘owner’ of Genesis and keep our patients at the center of everything we do - always. Position Details: Work Shift: Day Shift (United States of America) Scheduled Weekly Hours: 40 Department: ENT Otolaryngology Overview of Position: The Medical Receptionist is the initial contact with patients and other visitors to the physician office. This position is responsible to provide excellent customer service to patients, physicians and office staff while helping maintain organization of office functions.
Requirements
- High school graduate or equivalency required.
- Minimum of one year of professional office, customer service or patient care experience or successful completion of an office professional program including an internship.
- Medical terminology knowledge needed.
- Ability to read, write and explain or describe information to patients and/or family members.
- Attention to detail and computer experience, particularly word processing.
- Ability to provide customer service in a warm and friendly manner.
Responsibilities
- Provides professional patient service by obtaining and verifying necessary demographic and insurance information.
- Completes pre-certification as needed.
- Correctly enters demographic and insurance information into computer using demonstrated data entry skills.
- Schedules appointments, collects payments, posts charges and/or payments following insurance specific guidelines.
- Understands ICD & CPT codes.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
