Medical Receptionist - OBGYN Rocky Hill
About The Position
Business Services Representative - OB/GYN is a key front-desk role supporting a busy women's health practice by creating a welcoming and efficient experience for patients. Responsibilities include scheduling appointments, checking patients in and out, verifying insurance, collecting copays, managing referrals and authorizations, and maintaining accurate records. Also supports providers and clinical staff with administrative tasks such as chart preparation and handling incoming communications. Perfect for someone who is organized, personable, and passionate about supporting women through all stages of care. We are a group of primary care providers, specialists and surgeons serving patients in Connecticut and western Massachusetts. Part of Trinity Health Of New England, we offer primary care, specialty care, surgery, urgent care, rehabilitation, and imaging and lab services for thousands of patients every year. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Requirements
- High school diploma or equivalent
- Excellent keyboard skills.
- Requires proficiency in a Windows based computer environment and Microsoft Office products.
- Accuracy and dependability required.
Nice To Haves
- Experience within a medical office or billing department preferred.
- Knowledge of patient billing and medical terminology preferred
Responsibilities
- Greets and communicates with patients via phone or in person in a courteous and professional manner identifying themselves and their department.
- Answers telephones in a timely, courteous, and professional manner utilizing appropriate scripting.
- Processes calls to ensure patients are transferred to the appropriate staff member/provider in a timely manner.
- Schedules patient appointments based on department protocols in order to maximize provider productivity.
Benefits
- Great benefits effective day 1!
- Patient-centric environment
- Career growth and advancement potential
- Diverse and inclusive culture
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
