Medical Receptionist

Healthonomic Primary Care • Orland Park, IL

7d

About The Position

The Medical Receptionist role is to deliver outstanding experiences while maintaining a welcoming and efficient environment. The role requires a proactive and personable Medical Receptionist to improve patient satisfaction, optimize provider schedules, and enhance our online presence through exceptional service and engagement.

Requirements

• High school diploma or equivalent; additional certification in medical administration is a plus.
• Previous experience in a medical receptionist.
• Excellent communication and interpersonal skills with a strong focus on patient care.
• Proficiency in scheduling software and basic computer applications.

Responsibilities

• Optimize Provider Schedule Utilization: Manage and maintain provider schedules to maximize appointment availability and minimize downtime. Proactively follow up on canceled or rescheduled appointments to fill openings efficiently. Ensure proper patient flow to reduce wait times and improve clinic productivity.
• Enhance Patient Satisfaction: Welcome patients warmly and create a positive first impression. Address patient inquiries, concerns, and requests promptly and professionally. Streamline the check-in/check-out process for a smooth and efficient experience. Communicate clinic policies, procedures, and services to patients clearly and empathetically.
• Administrative Support: Schedule appointments and send reminders to reduce no-show rates. Manage patient records, ensuring accuracy and confidentiality. Assist with billing, insurance verification, and other administrative tasks as needed.

Benefits

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED