Medical Receptionist | General Surgery
About The Position
We are looking for a Medical Receptionist with strong customer service skills to join our fast-pace team at General Surgery! This role is patient facing and will be the face of General Surgery. In this role as a Medical Receptionist, you will spend time preregistering patients, including insurance eligibility, patient check in/out using EPIC, returning patient phone calls, importing and scanning records to charts, triaging patient concerns for providers/manager. Attention to detail and medical experience necessary. This is a Monday-Friday Opportunity and would be scheduled to work between the hours of 8 am-5 pm Monday-Friday and you will be paid and off for the 6 major holidays.
Requirements
- Completion of high school diploma or equivalent; one (1) year of experience in a medical office; demonstrable skills in data entry, personal computer, communication and organizational skills or equivalent combination of education and experience.
Responsibilities
- Conducts interviews with patients on the telephone and/or in person to gather pertinent registration information including demographic, financial and guarantor information, travel screenings, MyChart activation and simultaneously inputs information into the Hospital information system during the patient interview
- Contributes to the financial effectiveness of the organization by obtaining and/or reviewing scanned Medicare, Medicaid, and third-party insurance cards along with patient or patient representative photo identification
- Secures patient or patient representative signatures on required forms including consent to treat, financial policy, patient rights and responsibilities, HIPAA notice of privacy practices, Provider Based Billing Acknowledgement, and Notice of Non-Coverage when appropriate.
- Completes verification of patient insurance plan eligibility and benefits utilizing the Epic based eligibility system or web-based technologies.
- Complete as needed, medical necessity verification for Medicare outpatient tests and services that have Local Medical Review Policies (LMRP) / Local Coverage Determinations (LCD) in place and request additional information from physician if needed to ensure compliance; present the patient with an Advanced Beneficiary Notice (ABN) if needed for a non-compliant diagnosis.
Benefits
- Monday-Friday Opportunity
- Supportive work environment that values collaboration, innovation, and professional growth.
- Office closed for 6 holidays (with pay)
- Free membership to our employee wellness center
- Competitive salary and benefits package
- 401k
- Medical, Dental Insurance, Vision, and Life Insurance
- Flexible Spending Account
- Chance to make a meaningful impact on the lives of patients and families in our community
- Tuition Reimbursement
- Kidzlink Discounted Daycare
- Employee Recognition
- Free Parking
- Community/Family Atmosphere
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Hospitals
Education Level
High school or GED
