Medical Receptionist (Hillsboro)
About The Position
WE DO URGENT CARE DIFFERENTLY On Demand Care: Immediate Care for Injuries, Illness, Primary Care and Wellness. A Winning Culture: Supportive Teammates, Transparent Leadership, and Non-Bureaucratic Decision Making Performance Bonuses: All Employees Work Together, See the Results, and Share in the Success Medical Front Desk Receptionist - The Medical Front Desk Receptionist is a highly-skilled customer service representative that plays a key role as the first point of contact for patients in the clinic. Maintains a positive patient experience by ensuring proper check-in, registration, and communication of insurance coverage.
Requirements
- 1+ years of customer service in person-to-person work environments, preferred
- 1+ years experience with medical administrative duties, preferred
- Computer skills/literacy, required
- Medical terminology knowledge is strongly preferred
- Must be comfortable working in a fast pace, high-volume clinic while maintaining the ability to multi-task accurately while completing patient registration, collecting payments, navigating the EMR, and performing regular office duties.
- A sense of urgency while maintaining a calm and collected demeanor are important attributes.
- Reliable transportation is a must.
Nice To Haves
- 1+ years of customer service in person-to-person work environments, preferred
- 1+ years experience with medical administrative duties, preferred
- Medical terminology knowledge is strongly preferred
Responsibilities
- Greet and acknowledge patients with a warm and friendly demeanor
- Provide appropriate forms upon check-in and completing patient registration in EMR
- Electronically verifying insurance and accurately reviewing the coverage to collect necessary payment due at the time of service
- Check out patients by collecting, organizing, and scanning medical records into charts as needed and providing copies to the patient
- Answering calls and resolving needs or directing them to the appropriate department
- Overseeing incoming emails and faxes to the clinic and taking corrective action to complete each request
- Responsible for the setup and close-out of the cash drawer
- Maintaining a clean and tidy work environment including proper disinfecting of the lobby area between patients
- All other duties as assigned by the Clinic Manager.
Benefits
- Monthly performance-driven bonuses
- Full-Time Benefits Eligible
- 401k at 1 year, with a 3% Employer Contribution
- 3 Weeks Paid Time Off
- AFC covers the costs of medical care for employees, spouses, and dependents when using our AFC clinics
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
