Medical Receptionist (FLOAT)

TEKsystems•Stamford, CT

15h•$18 - $21•Onsite

About The Position

We are seeking a skilled and compassionate Medical Receptionist to join our dedicated team. If you have a passion for patient care and excellent organizational skills, we invite you to apply! The front desk role is essential in the management of the patient process and is a liaison between the clinician, referring specialist, and the patient. The chosen employee must simultaneously maintain the waiting room, assist patients and clinicians on an individual basis and manage referrals, etc. The chosen front desk employee will also rotate between back-end duties and phones.

Requirements

1-2 years experience in a similar role in a healthcare setting.
Experience as a Medical Receptionist or Medical Call Center/Customer service, pharmacy or related preferred.
Prior Epic experience preferred.
High school diploma or equivalent.
Must have reliable transportation as this position is a floating role.

Responsibilities

Greet patients warmly and provide a friendly, professional atmosphere in the reception area.
Register new patients, collect personal and insurance information, and verify existing patient data.
Schedule patient appointments, follow-up visits, and tests with accuracy and efficiency.
Answer phone calls, respond to inquiries, and assist with appointment rescheduling as needed.
Coordinate with medical staff to ensure the smooth flow of patient visits.
Handle patient check-ins and check-outs and maintain accurate electronic medical records.
Process insurance claims and assist patients with billing inquiries.
Maintain the cleanliness and organization of the reception area.
Adhere to HIPAA regulations and ensure patient confidentiality is always maintained.
Collaborate with other office staff to enhance the overall patient experience.