Medical Receptionist - UCC/SC
About The Position
The Medical Receptionist is responsible for greeting the patients and establishing a friendly and positive in-take and check out encounter for each patient’s visit requiring excellent communication skills and the ability to adapt to changes in both staffing levels and patient volumes. The receptionist is responsible for maintaining patient flow, answering phones promptly and courteously, scheduling, registering, billing and payment collection activities for clinic patients while following all applicable policies and procedures. They will successfully learn and understand diversified insurance plans and medical terminology.
Requirements
- High School graduate or equivalent required
- Customer service experience required
Nice To Haves
- Experience with high volume scheduling clinics preferred
Responsibilities
- greeting the patients
- establishing a friendly and positive in-take and check out encounter for each patient’s visit
- maintaining patient flow
- answering phones promptly and courteously
- scheduling
- registering
- billing and payment collection activities for clinic patients
- following all applicable policies and procedures
- learn and understand diversified insurance plans and medical terminology
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
