Responsible for day-to-day operations of the front desk, including both check-in and check-out. Operate a multi-line telephone system. Process calls according to the purpose of the call and/or forward urgent calls to the appropriate personnel or department. Screen patient needs both in person and over the phone and direct them accordingly. Schedule clinic appointments both in-person and over the telephone. Verifying patient eligibility, collect insurance information, and enter into the electronic medical records. Receive patient payments such as co-pays, outstanding balances, and guarantor payments and assign them to the correct patient accounts.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED