Medical Receptionist

Revel StaffingAmarillo, TX
24d

About The Position

We’re seeking a Medical Receptionist to provide exceptional front-desk service and patient support in a busy medical office setting. This role plays a vital part in creating a positive and organized experience for patients from check-in to check-out.

Requirements

  • Minimum of 2 years of front desk or medical office experience preferred.
  • Strong customer service and communication skills.
  • Proficiency with EMR systems and basic administrative software.
  • MediClear or equivalent HIPAA credential required.

Nice To Haves

  • Bilingual skills a plus (not required).

Responsibilities

  • Greet patients warmly and maintain a welcoming front desk environment.
  • Manage a multi-line phone system: answer calls, schedule and confirm appointments, and route inquiries as needed.
  • Check patients in and out, verify insurance information, and collect co-pays or balances.
  • Update and maintain accurate patient demographic and insurance information in EMR systems.
  • Coordinate patient flow by communicating effectively with clinical and support staff.
  • Assist with paperwork, forms, and patient correspondence.
  • Protect patient confidentiality and ensure compliance with HIPAA regulations.
  • Perform administrative tasks such as filing, scanning, and processing mail.
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