Medical Receptionist

CenterWell Home Health • Apopka, FL

13d • Onsite

About The Position

Become a part of our caring community and help us put health first CenterWell is seeking dedicated, compassionate, and experienced candidates with Medical Receptionist experience who are interested in growing with the company and being a part of something great! Location: CenterWell Senior Primary Care office address: 1049 W. Orange Blossom Trail; Apopka, FL 32712 Medical Receptionist Role Overview: The Medical Receptionist operates a switchboard or multi-line phone and maintains long distance call logs. Takes and distributes accurate messages. Greets visitors and determines the nature of their visit, issues visitor passes and maintains visitor logs, alerts appropriate party of visitor arrival or directs visitors to appropriate office, department or employee. Responds to routine inquiries from internal or external sources such as the organization's location, hours of operation, phone numbers, and/or email address. Additional responsibilities may include miscellaneous administrative activities such as booking meeting rooms, typing, organizing and distributing mail, receiving and sending courier packages. Decisions are limited to defined parameters around work expectations, quality standards, priorities and timing, and works under close supervision and/or within established policies/practices and guidelines with minimal opportunity for deviation. Use your skills to make an impact Additional Information

Requirements

• Experience in a fast pace/high volume environment
• Experience with MS Outlook
• Basic Computer knowledge
• 1-year professional experience as a Medical Receptionist in ‘front-office' direct patient care contact
• Must be a team player with excellent communication skills
• Willingness to learn and be cross trained in other roles based on business need

Nice To Haves

• Experience with HEDIS
• Experience with Electronic Medical Records
• Previous experience in a geriatric setting
• Bilingual (English/Spanish)

Responsibilities

• Operates a switchboard or multi-line phone and maintains long distance call logs
• Takes and distributes accurate messages
• Greets visitors and determines the nature of their visit, issues visitor passes and maintains visitor logs, alerts appropriate party of visitor arrival or directs visitors to appropriate office, department or employee
• Responds to routine inquiries from internal or external sources such as the organization's location, hours of operation, phone numbers, and/or email address
• Miscellaneous administrative activities such as booking meeting rooms, typing, organizing and distributing mail, receiving and sending courier packages

Benefits

• Blue Cross and Blue Shield Health benefits effective day 1
• Paid time off, holidays, volunteer time and jury duty pay
• Recognition pay
• 401(k) retirement savings plan with employer match
• Tuition assistance
• Scholarships for eligible dependents
• Parental and caregiver leave
• Employee charity matching program
• Network Resource Groups (NRGs)
• Career development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees