Medical Receptionist

UnitedHealth Group • Farmington, CT

294d • $16 - $28 • Onsite

About The Position

Opportunities with ProHealth Physicians, part of the Optum family of businesses. When you work at ProHealth Physicians, your contributions directly sustain the health and well-being of our community. Discover high levels of teamwork, robust medical resources and a deep commitment to exceptional care and service. Join a leading community-based medical group and discover the meaning behind Caring. Connecting. Growing together. ProHealth Physicians has an immediate opening for a friendly, patient focused and detail oriented Medical Receptionist to join our team. Location: 599 Farmington Ave. Farmington, CT. May be asked to float to local practices in the region for coverage. Schedule: This is a full-time (40/hours per week) position. Shifts will vary between the hours of 7am-6:15pm, Monday-Friday. Schedule may vary based on business need and will be determined by supervisor upon hire.

Requirements

• High School Diploma/GED (or higher)
• 1+ years of receptionist (front desk) experience
• Access to reliable transportation & willing and able to travel 10% of the time to other offices, if needed, for coverage

Nice To Haves

• Experience as a receptionist in a medical or healthcare setting
• Experience working with electronic health records (EPIC)
• Intermediate level of proficiency in Microsoft Office

Responsibilities

• Schedule and triage appointment requests for urgency according to approved protocols consistent with ProHealth's Appointment and Scheduling Guidelines.
• Consult a medical assistant or licensed clinician for clinical decision making whenever necessary.
• Use call processing and other applicable functionality in the EHR to take messages and communicate with clinicians.
• Greet patients and conduct check-in process.
• Monitor daily reminder call logs to reschedule appointments as needed.
• Scan and index documents into the EHR; ensure that necessary documents, lab results, etc. are available in advance of patient visits.
• Close payment batch(es) at the end of each shift, assemble and balance batch(es) according to ProHealth cash control procedures.
• Maintain knowledge of current OSHA and ProHealth policies.
• Assist coworkers as needed to assure smooth office operation and delivery of excellent service through teamwork.
• Perform other duties as assigned.

Benefits

• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase
• 401k contribution

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Insurance Carriers and Related Activities
• Education Level: High school or GED