Medical Receptionist (Urgent Care) (64569)

Guidewell Emergency DoctorsTampa, FL
20dOnsite

About The Position

A Patient Service Specialist will play a very key role in the success of the facility and the patient’s overall experience. Strict adherence to organizational Protocols and Values is a must. A Patient Service Specialist will work in a fast-paced and exciting environment and apply their skills in a highly visible and critical role. GEMD provides non-hospital-based emergency care in a hyper-efficient delivery of Emergency Medicine Specialty Services combined with an outpatient facility efficiently providing high quality care that can yield lower ER visits, lower hospital admissions, and create savings. Essential Job Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Entering new patients into the patient database. Verifying insurance. Getting authorization from insurance companies. Putting together patient charts. Scheduling patient appointments. Collecting copays and contracted rates from patients. Coordinating admissions. Auditing charts for completeness and obtaining any missing information from the clinical team. Follow the information security policies and management system, contributing to their effectiveness, and actively reporting on their performance.

Requirements

  • High School diploma or equivalent required.
  • Must successfully pass a Level 2 background screen and drug test.
  • Able to perform the duties expected for an active role in a busy office environment (standing, walking, teaching, public speaking, pulling, pushing, lifting, etc.).
  • Ability to use all necessary office equipment (faxes, copiers, computers, telephones, etc.).
  • Able to stand and work up to 12-hours in a day.
  • Legibly write English, clearly speak English and proficiently read English.

Nice To Haves

  • Active BLS certification is strongly preferred.
  • Previous patient services experience in a medical office setting is preferred.
  • Bilingual Spanish is preferred.

Responsibilities

  • Entering new patients into the patient database.
  • Verifying insurance.
  • Getting authorization from insurance companies.
  • Putting together patient charts.
  • Scheduling patient appointments.
  • Collecting copays and contracted rates from patients.
  • Coordinating admissions.
  • Auditing charts for completeness and obtaining any missing information from the clinical team.
  • Follow the information security policies and management system, contributing to their effectiveness, and actively reporting on their performance.
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