Medical Receptionist - UCC/SC

Cook Children's Health Care System • Fort Worth, TX

86d

About The Position

The Medical Receptionist is responsible for greeting the patients and establishing a friendly and positive in-take and check out encounter for each patient’s visit requiring excellent communication skills and the ability to adapt to changes in both staffing levels and patient volumes. The receptionist is responsible for maintaining patient flow, answering phones promptly and courteously, scheduling, registering, billing and payment collection activities for clinic patients while following all applicable policies and procedures. They will successfully learn and understand diversified insurance plans and medical terminology.

Requirements

• High School graduate or equivalent required.
• Customer service experience required.
• Exhibit good interpersonal and communication skills.
• Ability to withstand pressure that may arise in relation to the public and physician.

Responsibilities

• Greet patients and establish a friendly and positive in-take and check out encounter.
• Maintain patient flow and answer phones promptly and courteously.
• Schedule, register, bill, and collect payments from clinic patients.
• Follow all applicable policies and procedures.
• Learn and understand diversified insurance plans and medical terminology.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED