Medical Receptionist/Scheduler
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About The Position
Quality Care Rehabilitation & Autism Center is seeking a dedicated Medical Receptionist/Scheduler to join our team. This full-time position is ideal for individuals who are outgoing, detail-oriented, and passionate about providing exceptional customer service. Our center operates two outpatient therapy clinics in Shelby Township and Clinton Township, where we offer a range of services including Physical Therapy, Occupational Therapy, Speech Therapy, and ABA Therapy to individuals in Macomb County. The administrative office hours are structured to accommodate our patients, running from 7:30 AM to 6 PM Monday through Thursday, and 7:30 AM to 5 PM on Fridays and Saturdays, with Saturday shifts on a rotation basis approximately once every 5-6 weeks. As a Medical Receptionist/Scheduler, you will play a crucial role in coordinating front desk activities. This includes answering phones, scheduling appointments across multiple disciplines, managing patient intake, and providing outstanding customer service. You will also be responsible for addressing general inquiries from patients, clerical staff, and insurance companies, as well as assisting the administration with various tasks as assigned. This position requires a proactive approach to ensure that all front desk operations run smoothly and efficiently, contributing to the overall patient experience at our clinics.
