Medical Receptionist - Round Rock

Texas Orthopedics • Round Rock, TX

445d • $37,440 - $46,800

About The Position

The Medical Receptionist at Texas Orthopedics is responsible for managing the reception area, which includes checking in and out patients, scheduling appointments, verifying insurance benefits, and collecting payments. This role is essential for ensuring a smooth patient experience and efficient clinic operations.

Requirements

• High School diploma or GED.
• Previous experience in a medical office setting.
• Computer experience.
• Fluent in Spanish (preferable).
• Knowledge of medical and insurance terminology.
• Attention to detail.
• Ability to multitask between multiple applications.
• Effective oral and written communication skills.
• Ability to work in a fast-paced environment.

Nice To Haves

• Fluency in Spanish is preferred.

Responsibilities

• Check in and check out patients.
• Schedule new and follow-up appointments.
• Verify insurance benefits and collect payments due at time of service.
• Answer telephones and redirect calls to appropriate departments.
• Confirm appointments in advance and reach out to patients when necessary.
• Prepare schedules for the clinic and identify any issues prior to visits.
• Greet patients and assist them in completing necessary intake forms.
• Capture and correct changes in patient demographics and insurance.
• Collect patient payments according to benefits and EHR notes.
• Mail no-show letters daily.
• Review daily superbills for completion and make necessary edits.
• Balance payments received and prepare daily deposits.
• Complete all scheduling tasks, messages, requests, referrals, and faxes.
• Return voicemails and follow up with patients as needed.
• Provide EOB to patients and explain balances as necessary.
• Assist with Release of Information requests.

Benefits

• Competitive hourly wage of $18.00 - $22.50.
• Full-time employment with potential for benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED