Medical Receptionist - Pediatric Clinics Float
About The Position
Where Kids and Families are Always First MultiCare Mary Bridge Children’s Hospital is the state-designated Level II Pediatric Trauma Center and the only pediatric hospital in Washington’s South Sound Region dedicated to a comprehensive network of health services for children and adolescents. Our vision is to be the highest quality and safest place for children to receive care, where every child has a medical home and is supported by nationally recognized services and experience. Mary Bridge Children’s multi-disciplinary approach to care includes pediatric experts for emergency services, inpatient care, and outpatient specialty clinics, all specializing in kids and their unique needs. FTE: 0.01, Shift: Day, Schedule: Clinic Hours - on call Locations: This position will support our Mary Bridge Pediatric Outreach, Specialty, Urgent Care, and Primary Care Clinics, and will be assigned primarily to clinics in Pierce, King, and Thurston Counties. Position Summary The Medical Receptionist is the first in-person point of contact for a patient on behalf of the medical practice. They are responsible for all aspects of front office duties assigned by a clinic. Duties include variations of, receptionist duties—greeting patients, answering phones and directing calls, assisting patients/families; scheduling, registration, charge entry, payment posting, batch balancing, cash reconciliation/balancing, operating several types of basic office equipment, etc. This is an intermediate level position requiring excellent customer service skills. It is highly visible, requiring discretion, good judgment, a pleasant and professional manner and articulate phone voice. Internal and external contacts include patients, families, co-workers, physicians and the general public.
Requirements
- Post high school office procedures preferred
- Minimum one (1) year of clerical and/or receptionist experience; or six (6) months in a medical setting
- Customer service experience
Nice To Haves
- Degree or relevant Certificate (e.g., Medical Office Assistant, Medical Assistant, Health Unit Coordinator) may be substituted for experience
Responsibilities
- receptionist duties—greeting patients, answering phones and directing calls, assisting patients/families
- scheduling
- registration
- charge entry
- payment posting
- batch balancing
- cash reconciliation/balancing
- operating several types of basic office equipment
Benefits
- We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
