Medical Receptionist - Patient Experience Specialist

Sono Bello • Jacksonville, FL

20h • Onsite

About The Position

Sono Bello is America's top cosmetic surgery specialist, with over 185 board-certified surgeons who have performed more than 300,000 laser liposuction and body contouring procedures. A career at Sono Bello offers a dynamic and high-energy work environment where every team member can make a difference. The company emphasizes a passion for their work, believing everyone deserves to pursue their best life now. This role specifically offers no work on holidays or night shifts, promoting a normal and regular life balance. It provides an opportunity to work in 'happy medicine,' treating patients who are excited about improving their lives, within the growing, fast-paced world of aesthetics. The work environment aims to provide a small practice feel with the support of a larger company.

Requirements

• Must be familiar with MS Office, including Excel
• Ability to write routine reports and correspondence
• Ability to speak effectively before groups of customers or employees of the organization
• Ability to add, subtract, multiply and divide
• Ability to carry out instructions furnished in written, oral, or diagram form
• Ability to problem solve

Responsibilities

• Greet all patients, and offer beverage
• Check patients in and make sure schedule reflects appointment status
• Check patients out and schedule next appointment
• Maintain accountability for the schedule book
• Introduce visitors to the appropriate personnel that will assist with their concerns
• Conduct confirmation calls for appointments
• Pull next day’s patient charts and organize per scheduled appointment time
• Prepare new patient charts
• Maintain inventory of all front office supplies
• Check email and forward to the appropriate staff member
• Organize and maintain file system
• Keep Font Desk and Lobby area clean
• Process payments
• Print daily close out reports on scheduling system and review for accuracy
• Fill deposit slips for all received cash and checks

Benefits

• No work on Holidays or night shifts so you can have a normal/regular life balance
• Work in “happy medicine”; treating patients who are excited about improving their lives
• An opportunity to work in the growing fast paced world of aesthetics
• A small practice feel, with big company support
• Incentives
• Equity
• Health coverage
• 401(k) matching
• Paid time off
• Parental leave
• Medical
• Dental
• Vision
• Life Insurance
• 401K
• EAP
• PTO
• Paid Holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees