Medical Receptionist Part-Time

American Family Care High Point • High Point, NC

397d

About The Position

The Medical Receptionist position at American Family Care is a part-time role focused on managing patient check-in and check-out processes, ensuring accurate insurance verification, and maintaining patient records. The role emphasizes providing excellent customer service and maintaining a positive patient experience in a busy medical environment.

Requirements

• High School graduate or equivalent.
• Previous medical clerical experience preferred.
• Basic computer knowledge, e.g., Microsoft Office.
• Accuracy and detail orientation.
• Positive customer service skills.
• Well-groomed appearance.
• Clear and articulate phone mannerisms.

Responsibilities

• Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents.
• Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards.
• Register patients, update patient records, verify insurance accurately and timely, and check patients out.
• Determine, collect, and process patient payments and address collection and billing issues.
• Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests.
• Balance daily patient charges (cash, check, credit cards) against system reports.
• Complete closing procedures by preparing closing documentation and submitting required reports.
• Complete cash control procedures and secure financial assets.
• Maintain complete and accurate documentation.
• Other duties and responsibilities as assigned.

Benefits

• Flexible scheduling
• Paid time off
• Health insurance
• Dental insurance
• Retirement benefit

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED