Medical Receptionist - Orthopedics

LifePoint Health • Richlands, VA

89d

About The Position

Clinch Valley Health is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Medical Receptionist joining our team, you're embracing a vital mission dedicated to making communities healthier. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve. Join our Medical Group Services Department, where you'll support dynamic healthcare operations through meaningful assignments that impact patient care. Enjoy a flexible schedule, strong work-life balance, and a collaborative team culture that values your well-being as much as your contributions. We foster a supportive environment where innovation and teamwork thrive every day.

Requirements

• High school diploma or equivalent.
• Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.
• Must be able to work in a stressful environment and take appropriate action.
• One year of medical office experience preferred.

Responsibilities

• Ensures that all necessary demographic, billing, and clinical information is obtained and entered in the registration system with timeliness and accuracy.
• Distributes and explains forms, documents, and educational handouts to patients or family members.
• Verifies insurance benefits and obtains precertification/authorization as necessary.
• Determines and accepts required payments, including co-pays and deductibles, or refers to financial counselors for follow up.
• Schedules appointments per established policies and procedures.
• Answers all incoming calls and routes them appropriately.
• Works closely with nurses and providers to assure smooth patient flow.
• Follows up on 'no show' patients on a daily basis.
• Expected to attend monthly staff meetings and required to complete any assigned courses related to position.

Benefits

• Multiple levels of medical, dental and vision coverage - with medical plans starting at just $10 per pay period.
• Tailored benefit options for part-time and PRN employees.
• Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Ongoing learning and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: High school or GED