Medical Receptionist Orthopedics & Spine

Trinity Health

86d • $19 - $26

About The Position

The receptionist is responsible for supporting office operations and works independently and interdependently with other office staff to provide efficient, cost effective, quality patient care. Responsibilities include but are not limited to: Promote a healthy work environment Work collaboratively with CNY Family Group Review CCDs for CNY Family Group and route to appropriate team members Collaborate and communicate regularly with management regarding goals, needs/concerns Phone support – Incoming and outgoing phone calls Scanning and faxing documentation.

Requirements

• High school graduate or equivalent
• Business school or formal secretarial training a plus
• One to two years’ experience preferred
• Good communication skills both oral and written
• Good interpersonal skills required
• Customer service oriented

Nice To Haves

• Knowledge of office equipment and supplies
• Solid understanding of service-related terminology
• Experience with multi-line telephones
• PC and appropriate software knowledge

Responsibilities

• Promote a healthy work environment
• Work collaboratively with CNY Family Group
• Review CCDs for CNY Family Group and route to appropriate team members
• Collaborate and communicate regularly with management regarding goals, needs/concerns
• Provide phone support – Incoming and outgoing phone calls
• Scan and fax documentation
• Maintain confidentiality related to patients, family and employees
• Answer the telephone and route calls to proper person
• Receive and distribute messages, packages and supplies to the appropriate person or place
• Implement the day-to-day operations of specific service or environment
• Maintain a safe and secure environment

Benefits

• Equal Opportunity Employer
• Compassionate, person-centered care
• Training in office for 4 to 8 weeks with the option to shift to remote work

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees