Medical Receptionist/ Office Manager

Sound Pain Alliance • Spokane, WA

27d • $25 - $27

About The Position

Dynamic Spine and Pain Institute is a new, patient-centered medical practice in Spokane. We are committed to providing thoughtful, compassionate, and efficient care. As a growing clinic, we are looking for a reliable, professional team member who enjoys variety and wants to grow with the practice. We are hiring a Patient Operations Coordinator to support front desk operations, scheduling, communication, and administrative tasks. This hybrid role blends receptionist duties with early-stage office management responsibilities. This is an excellent opportunity for someone who thrives in a fast-paced clinical setting and wants to help build systems and culture in a growing practice.

Requirements

• Experience in a medical, dental, or clinical environment
• Strong communication and customer-service skills
• Comfortable with scheduling software and multitasking
• Organized, detail-oriented, and able to work independently

Nice To Haves

• EMR or medical scheduling experience
• Front-desk or office-management experience
• Insurance verification or pre-auth experience
• Experience in a smaller or startup-style medical practice

Responsibilities

• Greet and check in patients
• Answer phones and return messages
• Manage clinic email and patient inquiries
• Collect copays and verify insurance
• Ensure a positive, professional patient experience
• Manage provider and procedure schedules
• Coordinate referrals, imaging, and pre-authorizations
• Maintain timely communication with patients and outside offices
• Assist with billing tasks and insurance follow-up
• Maintain office supplies and reorder as needed
• Support EMR documentation
• Help develop office systems and procedures
• Ensure HIPAA compliance and proper data handling

Benefits

• Paid time off
• Simple IRA match (once eligible)
• Opportunity to advance into a full Office Manager role

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees