Medical Receptionist - NextGen Careers in Health Care

Nebraska Medical Center • Milwaukee, WI

283d

About The Position

Serious Medicine is what we do. Being extraordinary is who we are. Every colleague plays a key role in upholding this promise to our patients and their families. As a Medical Receptionist, you will serve as the first point of contact by greeting and welcoming patients and others, either in person at the check-in desk or via the telephone. You will be responsible for answering incoming calls in a professional manner, checking in and out patients per established protocols, scheduling patient appointments, and registering patients.

Requirements

• Minimum of 16 years of age required.
• Demonstrated ability to provide a high level of customer service to physicians, patients, and other internal/external customers required.
• Ability to work professionally with physicians, clinic staff, and patients in a timely, confidential manner required.
• Demonstrated analytical, prioritization, and organizational skills required.
• Demonstrated flexibility and dedication to team environment required.
• Effective communication skills required.

Nice To Haves

• High school education or equivalent preferred.
• One year post-secondary education with coursework in business, medical assistant program, or nursing assistant program OR equivalent combination of education/experience in customer service or medical scheduling related capacity preferred.
• Nursing Assistant or Medical Assistant preferred.
• Knowledge of medical terminology preferred.
• Experience with Microsoft Office, specifically Word and Excel preferred.
• Fluency in Spanish preferred.

Responsibilities

• Greet and welcome patients and others at the check-in desk or via telephone.
• Answer incoming calls in a professional manner.
• Check in and out patients per established protocols.
• Schedule patient appointments.
• Register patients.

What This Job Offers

• Career Level: Entry Level
• Industry: Hospitals
• Education Level: High school or GED