Medical Receptionist - Multiple Sclerosis Center

Trinity Health • Springfield, MA

102d

About The Position

The Business Services Representative is responsible for ensuring patient flow within the practice by performing all business functions such as greeting patients, answering phones, scheduling patient appointments, patient registration, insurance verification, copay and point of service collections, pre-certifications, prior authorizations, referrals, chart prep, manage incoming and outgoing faxes as well as provide clerical support to providers and staff. This position supports an outpatient Multiple Sclerosis specialty office.

Requirements

• High school diploma or equivalent
• Experience within a medical office or billing department preferred.
• Knowledge of patient billing and medical terminology preferred
• Excellent keyboard skills.
• Requires proficiency in a Windows based computer environment and Microsoft Office products.
• Accuracy and dependability required.

Responsibilities

• Greets and communicates with patients via phone or in person in a courteous and professional manner identifying themselves and their department.
• Answers telephones in a timely, courteous, and professional manner utilizing appropriate scripting.
• Processes calls to ensure patients are transferred to the appropriate staff member/provider in a timely manner.
• Schedules patient appointments based on department protocols in order to maximize provider productivity.

Benefits

• Great benefits effective day 1!
• Patient-centric environment
• Career growth and advancement potential
• Diverse and inclusive culture

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees