Medical Receptionist/Medical Assistant

CareAbout

87d

About The Position

We are seeking a compassionate and detail-oriented Medical Assistant to join our clinical team. This role is responsible for supporting physicians during patient examinations, performing clinical back-office functions, and ensuring patients receive a positive and efficient experience. The ideal candidate demonstrates a strong understanding of clinical procedures, insurance workflows (especially HMOs), and has the ability to build trusting relationships with patients.

Requirements

• High school diploma or equivalent required.
• 1–2 years of experience in a clinical or medical office setting preferred.
• Completion of a medical assistant training program or equivalent certification preferred.
• Familiarity with Athena EMR, CPT, and ICD-10 codes strongly preferred.
• Excellent written, verbal, and interpersonal communication skills.
• Strong organizational abilities and attention to detail.
• Proficiency with typing and computer systems required.

Responsibilities

• Perform patient triage and assessments accurately and efficiently.
• Obtain and record vital signs as needed.
• Carry out diagnostic and therapeutic measures as prescribed.
• Assist physicians during clinical procedures.
• Provide clear and supportive patient education.
• Manage follow-up communications regarding test results and care instructions.
• Administer medications as ordered, maintaining proper documentation.
• Coordinate scheduling and pre-certification for physician-ordered testing (Stress, Cath, CT, MRI, PET, etc.).
• Maintain and organize patient charts and physician dictation.
• Respond to patient messages and conduct follow-up calls as directed.
• Ensure a clean, safe, and patient-focused clinical environment.
• Support laboratory functions as needed.
• Manage medical supply inventory and place orders as appropriate.
• Complete additional duties as assigned in support of clinical operations.
• Answer phones, schedule appointments, and manage patient flow throughout the day.
• Check patients in and out, process copays, and handle balance dues with accuracy and care.
• Keep things organized behind the scenes to help the whole office run smoothly.

Benefits

• Access to health, dental, and vision insurance
• Health Savings Account
• Eligible for PTO and Holiday pay
• Company paid life insurance
• Access to voluntary short and long-term disability insurance
• Access to additional life insurance
• Access to Accident and Critical Illness Insurance
• 401K with automatic employer contribution

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees