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True Dermatology is looking for a dedicated and detail-oriented Medical Receptionist/Medical Assistant to join our team in Monterey Park, CA. This full-time position is essential for ensuring the smooth operation of our front desk and administrative functions. The ideal candidate will be fluent in both Mandarin and Cantonese, as effective communication with our diverse patient base is crucial. The primary responsibilities include checking in and out patients, managing collections, verifying insurance eligibility, obtaining prior authorizations, and posting encounters. Additionally, the role involves scheduling appointments, coordinating with specialty pharmacies, and following up with patients regarding their results. The position requires a proactive approach to patient care and administrative tasks, ensuring that all interactions are handled with professionalism and efficiency. The Medical Receptionist/Medical Assistant will work Monday through Friday from 9 AM to 6 PM, totaling 40 hours per week. This role is vital in creating a welcoming environment for patients and ensuring that all administrative processes are executed smoothly. The successful candidate will receive on-the-job training to familiarize themselves with our systems and procedures, and will be expected to contribute positively to our team culture. We are committed to providing our staff with the necessary tools and training to excel in their roles, and we look forward to welcoming a new member to our team who shares our dedication to patient care and service excellence.