The position involves working in a customer service capacity within a medical setting, providing essential administrative and clerical support to patients and customers. The role requires greeting patients and visitors, checking them in and out, and obtaining necessary documentation while verifying and entering demographic information. Additionally, the position entails obtaining and verifying insurance authorizations and precertifications, completing medical record release requests, and scheduling or confirming patient appointments. Daily responsibilities include entering, reviewing, and submitting charges for patient procedures and services, collecting co-payments, and reconciling all daily reports and deposits for accuracy. General office and clerical support is also provided to the assigned area.