Medical Receptionist I

Women's Healthcare Associates • Portland, OR

436d • $37,710 - $53,477

About The Position

The Medical Receptionist I position at WHA involves welcoming and assisting patients at the NW Perinatal West clinic. The role is essential in providing compassionate customer service, managing appointment scheduling, collecting payments, and ensuring accurate patient records. This full-time position requires flexibility to work evenings and weekends as needed, contributing to a supportive healthcare environment.

Requirements

• High school diploma or GED required.
• Ability to multi-task and prioritize efficiently.
• Customer service experience required, medical office experience preferred.
• Knowledge of keyboarding, data entry, and basic computer skills, including Microsoft Office products.
• Excellent people skills are a must!

Responsibilities

• Greets patients and visitors in person or on the telephone, answering or referring questions to the appropriate recipient.
• Records and collects co-pays, deposits, and account payments, and prints receipts.
• Notifies clinical or other appropriate WHA staff of patient's arrival.
• Obtains records, performs data entry, verifies and updates personal, health, billing, and insurance information.
• Scans and updates insurance information into patient's account.
• Examines patient's electronic medical record and demographics for required information for the next day appointments.
• Notes missing information, co-pays, or balances due on patient account per WHA guidelines.
• Collects the necessary information when patient arrives for their appointment.
• Ensures reception area and waiting room are clean and neat.

What This Job Offers

• Job Type: Full-time
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED