Medical Receptionist - Greenpoint

CityMD • Greenpoint, NY

437d • $37,960 - $37,960

About The Position

The Medical Receptionist at CityMD is responsible for providing exceptional customer service to patients, managing patient registration, and ensuring a smooth intake process. This role involves coordinating with healthcare providers and handling administrative tasks to enhance patient experience and operational efficiency.

Requirements

• High School Degree or GED
• Experience in a high-volume service industry (e.g., hospitality, medical office)
• Excellent verbal, written, and interpersonal communication skills
• Detail-oriented and a team player
• Computer proficiency and superior keyboarding skills (approximately 55 wpm)
• Flexible and adaptable to a continuously evolving environment
• Passion for helping others in a healthcare setting
• Ability to effectively interact with physicians, patients, and staff
• Bilingual language skills preferred based on site location

Responsibilities

• Greeting and welcoming patients
• Organizing and coordinating patient intake and appointments
• Accurately entering and updating patient information in the system
• Assisting patients with completion of paperwork when necessary
• Scanning, updating, and filing medical records
• Answering phone calls and questions in a prompt and polite manner
• Processing medical insurance information and verifying patient eligibility
• Handling cash and co-payments accurately
• Providing outstanding customer service to every patient
• Informing site manager of waiting room wait times and patient inquiries

Benefits

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance

What This Job Offers

• Job Type: Full-time
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED