Medical Receptionist/Front Desk

Chantilly Family Medicine • Chantilly, VA

409d • $35,360 - $45,760

About The Position

The Medical Receptionist/Front Desk position at Chantilly Family Medicine involves managing front desk operations, greeting patients, verifying insurance information, and ensuring compliance with medical record guidelines. This role is essential for maintaining a smooth workflow in the practice and providing excellent customer service to patients.

Requirements

• Associate's degree preferred
• At least one year of relevant experience and/or training
• EMR experience preferred
• Spanish language fluency a plus to speak with Spanish-speaking patients
• Customer service experience of at least 1 year
• Medical terminology knowledge of at least 1 year
• Computer skills of at least 1 year

Responsibilities

• Greets and directs all patients within the practice
• Obtains patient demographics and verifies insurance information at each visit
• Obtains necessary patient information to meet current Federal guidelines and Meaningful Use guidelines for electronic medical records
• Scans pertinent patient information into EMR including patient authorizations and recent labs delivered by the patient
• Obtains a patient authorization for medical records release (HIPAA compliance)
• Schedules any necessary appointments after completion of the patient visit
• Monitors and reviews patient schedules for next day office appointments
• Identifies and resolves minor patient billing complaints
• Assists in ordering, receiving, and stocking office supplies
• Maintains cleanliness of waiting room
• Assists other Medical Receptionists and Medical Secretaries as needed
• Performs other duties as assigned

Benefits

• Health insurance
• Dental insurance
• 401(k)
• Paid time off
• Vision insurance
• Life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: Associate degree