Harmonie Medical Dermatology-posted about 1 year ago
$31,200 - $38,480/Yr
Full-time • Entry Level
Evans, GA

The Medical Receptionist/Front Desk role at Harmonie Medical Dermatology is essential for providing exceptional customer service to patients and visitors. This position involves both check-in and check-out responsibilities, ensuring a smooth and efficient process for patients while maintaining confidentiality and compliance with regulations. The role requires strong communication skills, organization, and a positive attitude to enhance patient satisfaction and support the medical team.

  • Greet and direct incoming patients, visitors, and representatives in a welcoming manner.
  • Complete paperwork, sign-in, and security procedures for patients.
  • Enter and update patient demographics in the Epic EMR system and verify insurance.
  • Collect outstanding balances, deductibles, and coinsurances during check-in.
  • Maintain cleanliness and privacy at the check-in desk.
  • Respond to patient questions and concerns with urgency and kindness.
  • Assist patients during check-out and schedule their next appointments.
  • Balance collections and provide receipts to the billing specialist at the end of the day.
  • Adhere to HIPAA, OSHA, and other compliance regulations.
  • Complete tasks within established timelines and perform other duties as assigned.
  • Customer service experience (1 year preferred)
  • Medical office experience
  • Proficiency in medical terminology (1 year preferred)
  • Strong computer skills (1 year preferred)
  • Excellent communication skills
  • Ability to maintain patient confidentiality
  • Professional appearance and strong work ethic
  • Experience in a medical-surgical environment
  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k) matching
  • Paid time off
  • Paid sick time
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