Medical Receptionist/Front Desk

Goodman Eye Center • San Francisco, CA

395d

About The Position

The Medical Receptionist is responsible for providing exceptional patient services while ensuring smooth patient flow and effective communication regarding appointment statuses. This role is part of a collaborative team within a medical office consisting of six doctors and sixteen employees, fostering a supportive work environment.

Requirements

• High school diploma
• Fluency in English; bilingual preferred but not required
• 1 year experience in a medical office
• Excellent spelling ability
• Experience maintaining patient confidentiality
• Strong professional interpersonal skills
• Demonstrated respect for staff and patients
• Excellent verbal and written communication skills
• Team-oriented
• Ability to manage multiple projects simultaneously
• Strong organization with attention to detail
• Computer literacy

Nice To Haves

• Experience with medical terminology
• Typing experience of 2 years

Responsibilities

• Scheduling appointments for ocular examinations, surgeries, and consultations
• Pulling, sorting, and organizing patient charts
• Checking in patients and ensuring their demographics and required documents are up-to-date
• Educating patients on insurance copays, deductibles, and benefits
• Responding to faxes, emails, and phone calls in a timely manner
• Preparing for the next day's appointments by pulling charts, confirming appointment times, and printing superbills
• Collecting copayments and balances due for services rendered
• Ensuring contact lens orders are ready for patients
• Maintaining a tidy and fully stocked office space
• Performing cleaning duties including restroom spot cleans and garbage disposal
• Completing other administrative tasks as assigned by doctors
• Learning the preferences of each physician and accommodating patient needs during exams
• Monitoring examination room conditions and ensuring adequate supplies are stocked
• Notifying physicians of changes to the daily schedule, especially emergencies
• Performing other tasks as required
• Possibility to learn and transition to Ophthalmic Technician with growth in responsibilities and pay

Benefits

• 401(k)
• Health insurance
• Paid time off

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees