Medical Receptionist - Fred & Pamela Buffett Cancer Center - Kearney

Nebraska Medical Center • Kearney, NE

82d

About The Position

Nebraska Medicine is now taking applications for a talented individual to join us as a Medical Receptionist at our Kearney Cancer Center in Kearney, NE. This position serves as the first point of contact by greeting and welcoming patients and others, either in person at the check-in desk or via the telephone. The Medical Receptionist is responsible for answering incoming calls in a professional manner, checking in and out patients per established protocols, and scheduling patient appointments and registering patients. The role requires a commitment to providing exceptional customer service and working collaboratively within a team environment.

Requirements

• Minimum of 16 years of age required.
• Demonstrated ability to provide a high level of customer service to physicians, patients, and other internal/external customers required.
• Ability to work professionally with physicians, clinic staff, and patients in a timely, confidential manner required.
• Demonstrated analytical, prioritization, and organizational skills required.
• Demonstrated flexibility and dedication to team environment required.
• Effective communication skills required.

Nice To Haves

• High school education or equivalent preferred.
• One year post-secondary education with coursework in business, medical assistant program, or nursing assistant program OR equivalent combination of education/experience in customer service or medical scheduling related capacity preferred.
• Nursing Assistant or Medical Assistant preferred.
• Knowledge of medical terminology preferred.
• Experience with Microsoft Office, specifically Word and Excel preferred.
• Fluency in Spanish preferred.

Responsibilities

• Serve as the first point of contact by greeting and welcoming patients and others.
• Answer incoming calls in a professional manner.
• Check in and out patients per established protocols.
• Schedule patient appointments and register patients.

Benefits

• Enjoy up to $5,000/year in tuition assistance.
• 35% discount at Clarkson College.
• Career advancement opportunities with covered educational costs.

What This Job Offers

• Job Type: Full-time
• Industry: Hospitals
• Education Level: High school or GED