Medical Receptionist | Dermatology | Full-Time |4-Day Week!

InterMed PA • South Portland, ME

97d

About The Position

The position involves greeting incoming patients with friendly and respectful communication, obtaining and documenting up-to-date demographic information, including insurance and license information. The role requires accepting patient payments and documenting them accordingly, as well as maintaining accurate transaction batches on the credit card machine and balancing the cash drawer. The candidate will assist the billing office with problem resolution as necessary and notify clinical staff when patients arrive via the EMR. Additionally, the position includes making patients aware of any unusual delays in their appointment times and answering incoming telephone calls with a pleasant voice and proper etiquette. Familiarity with necessary forms for patient appointments, including scanning, printing, assembling, and mailing patient packets, is required. The candidate should also be familiar with the computerized appointment scheduling system to schedule patients with all necessary follow-up and ancillary appointments. The ability to prioritize telephone encounters, monitor automated confirmation calls, and update the EMR is essential. Flexibility and willingness to work as a team member, proficiency with Windows-based computer applications, accurate transcribing and data entry skills, and excellent typing and documentation of patient encounters are also important.

Requirements

• Proficient with Windows-based computer applications
• Accurate transcribing and data entry skills
• Excellent typing and accurate documentation of patient encounters

Responsibilities

• Greet incoming patients using friendly, respectful communication
• Obtain and document up-to-date demographic information for patients, including updated insurance information
• Accept patient payments and document accordingly
• Maintain accurate transaction batches on credit card machine; balance cash drawer
• Assist billing office with problem resolution as necessary
• Notify clinical staff that patient has arrived via the EMR
• Make patients aware of any unusual delay in their appointment time
• Answer incoming telephone calls using pleasant phone voice and proper telephone etiquette
• Be familiar with forms necessary for patient appointments, including scanning, printing, assembling, and mailing patient packets
• Be familiar with computerized appointment scheduling system and schedule patients with all necessary follow-up and ancillary appointments
• Ability to prioritize telephone encounters
• Monitor automated confirmation calls and update EMR
• Work as a team member

What This Job Offers

• Industry: Ambulatory Health Care Services