Medical Receptionist - Center of Hope - Bilingual

Trinity Health • Wilmington, DE

126d

About The Position

Saint Francis Hospital, a member of Trinity Health Mid-Atlantic, is looking for an experienced Medical Receptionist to join our team at Center of Hope Family Practice. Schedule: Full-time (40 hours/week) - No weekends or holidays! The primary responsibility surrounds scheduling for the office, but will include other Office Assistant responsibilities where needed.

Requirements

• High School diploma or equivalent required
• 1+ years of experience working as an administrative assistant or in a relevant role
• Excellent communication skills
• Must be bilingual English- Spanish
• Friendly and compassionate disposition
• Excellent organizational and time management skills
• Strong interpersonal communication skills
• Ability to work independently or as part of a team
• Dedication to maintaining confidentiality of all patient records
• Multi-tasking, Flexibility, Attention to Detail, Word Processing, Professionalism, Quality Focus

Responsibilities

• Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
• Schedules appointments
• Check patient eligibility
• Answers multi line telephones and retrieves accurate messages
• Process referrals
• Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
• Maintains patient accounts by obtaining, recording, and updating personal and financial information.
• Obtains revenue by recording and updating financial information; recording and collects payments according to insurance requirements
• Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs.
• Protects patients' rights by maintaining confidentiality of personal and financial information.
• Performs assigned work safely, adhering to established departmental safety rules and practices; reports to supervisor, in a timely manner, any unsafe activities, conditions, hazards, or safety violations that may cause injury to oneself, other employees, patients and visitors.
• Performs other related duties as required. Call patients with normal results or orders as directed by provider
• Medical responsibilities include but are not limited to Take patient's blood pressure, weight and height, collect urine specimen if necessary, assist Provider with any exam room procedures when necessary.
• Contributes to team effort by accomplishing related results as needed.

Benefits

• Medical, Dental, & Vision Coverage (Effective First day of Hire)
• Retirement Savings Program
• Paid Time Off
• Tuition Reimbursement
• Free Parking
• And more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Religious, Grantmaking, Civic, Professional, and Similar Organizations
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees