Medical Receptionist/Assistant
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About The Position
We are a specialty profession in neurology, dedicated to providing quality health care tailored to each individual while offering education and support to patients and their families. Our work environment is professional and agile, set in a modern office that fosters a collaborative atmosphere. As a Medical Receptionist/Assistant, you will play a crucial role in ensuring that our patients receive the best possible care from the moment they arrive at our office. Your responsibilities will include greeting and checking in patients in a friendly and professional manner, answering phone calls, scheduling appointments, and managing the appointment calendar. You will also verify patient insurance information, collect necessary co-pays or fees, and maintain patient records, updating information as needed. Excellent customer service is paramount, and you will assist with patient inquiries while coordinating with medical staff to ensure smooth patient flow. Additionally, you will handle incoming and outgoing mail, faxes, and emails, contributing to the overall efficiency of our practice.
