Medical Reception – Celebration OBGYN, St. Cloud, FL

Celebration Obstetrics And Gynecology • Celebration, FL

7h • Onsite

About The Position

Celebration Health & Wellness is a high-volume private practice specializing in Women’s and Children’s Health, with over 25 years of combined experience. Their skilled and compassionate team is dedicated to providing exceptional care. The practice is seeking a dependable, friendly, and organized Front Desk Reception Professional to join their high-paced, patient-centered obstetrics & gynecology practice. This role is critical as the first point of contact for patients, creating a welcoming and professional environment. Fluency in English is required, and bilingual proficiency in Spanish is also required to effectively support their diverse patient population.

Requirements

• High school diploma or equivalent
• Excellent verbal and written communication skills
• Strong attention to detail and ability to multi-task
• 1+ year experience in Obstetrics & Gynecology
• 1+ year of customer service experience
• Bilingual in English & Spanish (required)
• Team-oriented attitude and a commitment to supporting colleagues and patients

Nice To Haves

• Experience with Athena EMR
• Previous medical office or front desk experience
• Experience with insurance, benefits and eligibility

Responsibilities

• Greet patients and visitors warmly, ensuring a positive and professional experience
• Schedule appointments and manage calendars for multiple providers
• Support with managing insurance, benefits and eligibility
• Answer incoming calls and route messages appropriately
• Check patients in and out, verify insurance, collect co-pays, deductibles, and balances
• Perform administrative tasks such as answering calls, scanning, faxing, and data entry
• Communicate effectively with patients and collaborate with the team
• Exhibit excellent customer service skills at all times
• Adhere to HIPAA laws regarding the sharing of personal medical information
• Perform additional duties as needed to support office operations

Benefits

• A warm, supportive team environment
• Opportunities to expand clinical skills in women’s health
• The chance to make a meaningful impact on patient lives every day
• Generous compensation package
• Paid vacation time
• Company holidays (7)
• Health insurance
• Dental insurance
• 401k
• Uniform allowance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees