Medical Reception - Raymond Clinic

Full Circle Health • Boise, ID

108d

About The Position

We are searching for a reception team member to join our team at our Raymond Clinic! The Check-In/Check-Out Representative is an important team member supporting the reception department, which is essential for achieving the dual mission of FCH. The Check-In/Check-Out Representative shall be accountable for successfully assisting patients with the FCH check-in and checkout processes at appointments to maximize patient satisfaction and clinical operations. Schedule - 8:30am – 5:30pm, Monday - Friday daytime shifts with evening rotation approximately once every 6 weeks. Evening Clinic is Wednesday & Thursday 11:00am - 8:00pm.

Requirements

• High School Diploma or GED.
• 2 or more years of customer service experience required.
• Previous medical office experience preferred.
• Previous call center experience preferred.

Nice To Haves

• Certified Medical Interpreter.

Responsibilities

• Assist patients with the check-in and checkout processes at appointments.
• Maximize patient satisfaction and clinical operations.
• Support the reception department in achieving the dual mission of FCH.

Benefits

• Multiple health and dental plans – some as low as $0/pay period!
• No cost to employee life insurance, long term disability, employee assistance program, and financial advisors.
• A variety of other optional benefits.
• 6.5 paid holidays annually.
• PTO starting at 19 days per year.
• Retirement program with match.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED
• Number of Employees: 101-250 employees