Medical Practice Representative II- Orthopaedics

University of Maryland Faculty Physicians • Baltimore, MD

73d

About The Position

The position involves performing various front desk and clerical duties in a medical office. Key functions include completing demographic and insurance registration, charge entry, scheduling patients, verifying insurance information, and other assigned duties. The role requires a strong understanding of medical office operations and the ability to manage patient interactions effectively.

Requirements

• High school diploma or GED preferred.
• Two to three years of medical office experience.
• General understanding of basic accounting principles.
• PC proficiency.
• Strong customer service skills.
• Accurate data entry skills.
• Current knowledge of payer requirements for referrals and pre-authorization.
• Knowledge of GE, EPIC, or similar computerized billing systems.
• Familiarity with medical terminology preferred.

Responsibilities

• Complete demographic and insurance registration for patients.
• Perform charge entry and scheduling of patients.
• Verify insurance information as needed.
• Manage provider schedules and appointments accurately.
• Communicate patient responsibilities during check-in, including obtaining referrals and co-payments.
• Collect co-payments and outstanding balances accurately.
• Maintain Registration Certification and enter accurate information in the GE Practice Management System.
• Schedule patients for evaluations, re-evaluations, and treatment.

Benefits

• Total rewards package supporting employee life, career, and retirement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees