Medical Practice Representative II- Dermatology

University of Maryland Faculty PhysiciansBaltimore, MD
245d

About The Position

Performs various front desk and clerical duties in a medical office including such functions as complete demographic and insurance registration, charge entry, scheduling patients and/or verifying insurance information; and other duties as assigned.

Requirements

  • High school diploma or general education degree (GED) preferred
  • Two to three years medical office experience
  • General understanding and application of basic accounting principles
  • PC proficiency
  • Strong customer service skills
  • Accurate data entry skills
  • Current knowledge of payer requirements for referrals and pre-authorization
  • Knowledge of GE, EPIC or similar computerized billing system
  • Medical terminology preferred

Responsibilities

  • Demonstrates knowledge of FPI and its practices, including payer contracts, policies and best practices.
  • Exhibits mid-level of skill in managing provider schedules and scheduling appointments accurately and effectively, including communicating patient responsibilities (obtaining a referral, bringing a co-pay, presenting identification and an insurance card at check in) and other events as part of the practice pre-visit activities.
  • Demonstrates the ability and understanding of FPI policy for cash collection and patient encounter, including collecting co-payments, outstanding balances and posting accurately and efficiently in GE Front Desk Credit Card Module.
  • Demonstrates a working knowledge of the revenue cycle as it relates to patient encounters and obtaining/verifying patient demographic and insurance information in order to receive payment for services rendered.
  • Maintains Registration Certification to include entering accurate information in the GE Practice Management System and exhibiting a high level of understanding payer categories and Registration FSCs.
  • Schedules patients for evaluations, re-evaluations and treatment. Accepts referrals from social workers, discharge planners, physicians and physicians' offices.
  • Obtains and inputs all pre-authorization insurance and pertinent demographic information. Information is input into the IDX scheduling system.
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