About The Position

Summary: Provides advanced level clerical and administrative support and coordinates the patient care activities for physician practice operations. Patient Advocate B performs the responsibilities of Patient Advocate A in addition to the accountabilities listed below.

Requirements

  • High School Diploma/GED
  • 1 year customer related experience required

Nice To Haves

  • 1+ years of healthcare experience
  • Practice Management System experience
  • Medical Office experience
  • Hospital Scheduling

Responsibilities

  • Coordinates and schedules appointments and obtains authorizations for testing, referrals, surgical procedures, hospital procedures, hospital admissions.
  • Reconciles money and financial reports for daily office deposit.
  • Expected to be cross-trained and provide back-up for check in/out staff.
  • Coordinates and maintains physician schedules including, but not limited to, meetings, teaching, inpatient rounding.
  • Maintains and orders office supplies for efficiency of operation while ensuring budgetary controls.
  • Participates in the reengineering of workflows and process improvements throughout the practice to meet the requirements of programs such as Patient Centered Medical Home and Meaningful Use.
  • Completes audits and assists with tracking and reporting of information as needed.
  • Acts as a super user for telephone and/or scheduling systems.
  • Presents a professional appearance and image.
  • Fulfills all compliance responsibilities related to the position.
  • Performs other duties as assigned.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Industry

Hospitals

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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