Medical Practice Patient Representative (Clerical Assistant) - NHMP Ridgefield Primary Care - Ridgefield, CT
About The Position
At Nuvance Health, we enjoy the benefits of a two-state system as we cultivate an inclusive culture where everyone feels welcomed, respected and supported. Together, we are a team of 15,000+ strong hearts and open minds. If you share our values of connected, personal, agile and imaginative, we invite you to discover what’s possible for you and your career. When you join our growing, multi-specialty medical practice, you can enjoy the advantages of being a part of a large health system while working in a more intimate setting than a hospital. You can build relationships with patients over time as you take advantage of opportunities for more team building, socialization and work-life balance. We offer a range of outpatient practices, including primary care, oncology, neurology, gastroenterology, endocrinology, OB/GYN, bariatric, surgical, cardiology and infectious diseases. Join the Nuvance Health medical practice and be part of a collaborative team in an environment of open communication and unwavering compassion. $500 Sign on Bonus (External Hires Only) Title: Medical Practice Patient Representative (Clerical Assistant) - NHMP Ridgefield Primary Care - Ridgefield, CT. Full Time/40 hours per week, Variable 8-hour shifts between 7:00am - 7:00pm, Monday - Friday. Summary: Provides clerical and administrative support and coordinates the patient care activities for physician practice.
Requirements
- High School Diploma/GED or equivalent
- 1 year customer related experience required
Nice To Haves
- 1+ years of healthcare experience
Responsibilities
- Greets and welcomes patients upon arrival and communicates pleasantly and effectively.
- Ensures accuracy of patient's information, including demographics and insurance.
- Answers phones, routes call, takes messages, and assures accurate communication both verbally and via the EMR system.
- Registers, verifies, and schedules patient appointments, testing, and referrals.
- Schedules and reschedules appointments according to office protocols.
- Monitor applications and manage worklists as applicable.
- Collects co-pays and reconciles money for deposit.
- Obtains and coordinates record retrieval for new and established patients.
- Performs intake and processing of medical records and other documentation where applicable.
- Fulfills all compliance responsibilities related to the position.
- Maintains and Models the Organizations values.
- Demonstrates regular, dependable, and predictable attendance.
- Performs other duties as required.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
