Medical Practice Patient Rep (TEMP)-FlexStaff

NorthwellDanbury, CT
8hOnsite

About The Position

Provides advanced level clerical and administrative support and coordinates the patient care activities for physician practice operations.

Requirements

  • High School Diploma or equivalent, required.
  • 0-1 year administrative experience, required.
  • 1 year customer related experience required
  • Working knowledge of Microsoft applications (Word, Excel, PowerPoint), required.
  • Ability to exercise independent judgment and employ basic reasoning skills.
  • Ability to communicate effectively.

Nice To Haves

  • Preferred: 1+ years of healthcare experience

Responsibilities

  • Coordinates and schedules appointments and obtains authorizations for testing, referrals, surgical procedures, hospital procedures, hospital admissions.
  • Reconciles money and financial reports for daily office deposit.
  • Expected to be cross-trained and provide back-up for check in/out staff.
  • Coordinates and maintains physician schedules including, but not limited to, meetings, teaching, inpatient rounding.
  • Maintains and orders office supplies for efficiency of operation while ensuring budgetary controls.
  • Participates in the reengineering of workflows and process improvements throughout the practice to meet the requirements of programs such as Patient Centered Medical Home and Meaningful Use.
  • Completes audits and assists with tracking and reporting of information as needed.
  • Acts as a super user for telephone and/or scheduling systems.
  • Presents a professional appearance and image.
  • Fulfills all compliance responsibilities related to the position.
  • Composes confidential correspondence, reports, memoranda, and related documents.
  • Schedules appointments and meetings. Makes necessary arrangements for meetings. Takes meeting minutes, as required.
  • Performs various receptionist and registration duties.
  • Compiles and analyzes basic information and prepares statistical data for reporting purposes.
  • Prepares presentation materials. Creates charts, graphs, tables, graphics, etc.
  • Maintains department supply and equipment inventory.
  • Performs research for special projects, as assigned.
  • Performs related duties, as required.
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